Phone Consultations
Clear guidance and reassurance, when you need it most
How it Works
Phone consultations are designed to give parents the opportunity to either discuss support options or pick Charmian's brain and talk through parenting concerns and gain practical, personalised advice.
Phone consultations also offer families the chance to regularly catch up with Charmian while outside of a comprehensive support package.
During your consultation, Charmian will take the time to fully understand your situation, explore what may be contributing to the challenges you are experiencing and guide you through clear, realistic steps to help move things forward with confidence.


1 Hour Phone Consultation
£150
What’s Included
A dedicated 60-minute phone consultation to discuss your child’s current routine, challenges and specific needs. Charmian will talk through your concerns in detail and provide expert advice tailored to your family.
Ideal For
Parents who want clear, actionable guidance for a specific issue, or who feel confident making changes independently but would like reassurance and direction. This consultation is also ideal if you would like to explore which support package would best suit your family.
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Please read the Cancellations Policy & Disclaimer

Support Call Plus
1 Hour Call + 3 Days Text Support
£255
What’s Included
- 60-minute troubleshooting phone consultation
- Personalised written plan of action
- 3 consecutive days of text support, 8am–5pm, to ask questions and fine-tune changes in real time
Ideal For
This option is best for parents who want extra time via text support to ask questions about the advice given.
It is not the best option for Charmian to investigate situations or support parents through implementing advice and routine changes. This is best suited to a 5 or 10-day support programme.
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Please read the Cancellations Policy & Disclaimer

Baby & Toddler Travel Consultation (45 min)
Price: £125
Travelling with a baby or toddler does not have to feel daunting.
This consultation is designed to take the stress out of travelling and give you a clear plan to help your child stay settled in flight, manage routine changes and adjust to a different time zone with greater ease.
What’s Included
The first 15 minutes of your booking will be used to assess your travel details and prepare a tailored plan. The following 30 min will go into more detail about your trip and a plan of action
Information Required Before Your Appointment
Child’s 24-Hour Routine
Please include:
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full feeding details, including milk and solids
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nap schedule, including how your child settles and nap quality
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night sleep pattern
Travel Itinerary for Both Journeys
Please include:
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departure time, including the time you leave the house
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travel time to the airport
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whether you are travelling by car, taxi or public transport
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flight departure time in both local time and destination time
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total flight duration
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any transit stops or stopovers
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arrival time in both local time and destination time
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travel time from the airport to your final destination
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Please read the Cancellations Policy & Disclaimer

Follow Up Call
Price: £75
This appointment can be booked within four weeks of your last phone appointment with Charmian.
If your last appointment was more than four weeks ago, please book a 1 Hour Phone Consultation instead.
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Please read the Cancellations Policy & Disclaimer
Booking and cancellations
Phone consultations are delivered by phone at the time booked.
Charmian will call the number you provide when booking.
If you are unable to find a suitable date or time, please contact Charmian directly.